FAQ’S

What forms of ID do you accept?

We accept the following forms of Identification:

i. Valid provincial driver’s license or out-of-province photo driver’s license

ii. Canadian Armed Forces Identification Card

iii. Valid Passport

iv. Certificate of Indian Status

v. Canadian Citizenship Card

vi. Permanent Resident Card issued by the Government of Canada

vii. Photo Card issued under the Photo Card Act of 2008

viii. Bring Your Identification Card (BYID) issued by the Liquor Control Board of Ontario (LCBO)

Please note that in Ontario, the Health Card can only be used as a secondary piece of ID and not as a primary one.

What type of payments does Soma Leaf Co. accept?

We accept Visa, Master Card, Debit, Cash and Soma Leaf Co. Gift Cards.

How much product can I order at one time?

As per the governmental legislation, we do not sell more than 30g of dried cannabis (or equivalent amount of another kind) to a person in a single visit.

How do I purchase cannabis?

You can come into one of our locations and talk to one of our staff members who can assist you in purchasing cannabis.  You can also order through our website and pick up your cannabis at one of our locations.

How do I buy cannabis online?

You can log on to www.somaleaf.ca  select the location nearest to you. From there, you can browse and purchase all our available products. Once your order is complete, you will receive a text message (if you have provided your cell phone number when ordering) when your order is ready for pick up.

What is your return policy?

We offer a 7-Day Refund Policy on all orders of cannabis products, accessories, and merchandise. Customers may return any product in its original condition for a full refund within 7 days of purchase. The customer will be refunded via the original payment method used for the purchase:

i. Cannabis Products: Must be in original packaging, unopened, with the government seal still intact

ii. Accessories: Must be in original packaging, unused, and in original condition

iii. Merchandise: Must be in original packaging (if applicable), unworn, and in original condition

We require the original receipt and proof of payment in order to process the refund. Customers without their original receipt and proof of payment will not be eligible for refund. All refunds will be processed on the original payment method used.

What is your Gift Card Program?

We offer gift cards in denominations of $25, $50, & $100. Cards can be used multiple times until the balance is $0. We cannot offer cash for the remaining balance on a gift card. They cannot be reloaded. These gift cards can be purchased and redeemed at any of our Soma Leaf Co. locations
You can use the gift card for the purchase of any product that is available in the store including cannabis. You cannot use the gift card for online purchases.
We cannot refund the purchase of a gift card. Our gift cards do not expire.